terms and conditions

1. Scope

The following terms and conditions apply to all orders via our online shop. You can find our privacy policy here.

2. Contractor contract

The purchase contract is concluded with skin689 AG.
By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage

The languages ​​available for the conclusion of the contract are German and English. The contract text is not stored by us.

4. Delivery terms

Shipping costs will be added to the indicated product prices. You can find out more about the shipping costs in the offers.
We only deliver by shipping. Unfortunately, a self collection of the product is not possible.

5. pay

In our shop, the following payment methods are generally available:

Prepayment

If you choose the payment method prepayment, we will tell you our bank details in a separate e-mail and deliver the goods after receipt of payment.

Credit card

When you place your order, you send us your credit card details at the same time. After your legitimation as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order has been placed. The payment transaction is carried out automatically by the credit card company and your card is charged.

PayPal

In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately thereafter. You'll get more information during the ordering process.

on account

In general, purchases on account are only possible from Switzerland, Germany, Austria and Liechtenstein

We reserve the right to carry out checks. Specifically, this means that in the context of processing personal data that is necessary for the conclusion or execution of a contract, skin689 AG can exchange data with authorities and with companies that are entrusted with credit information or debt collection or can transfer data to them , if the exchange or transfer is made to check creditworthiness or to assert claims. If this check results in a negative credit decision, purchase on account is not possible.

6. Retention of Title

The goods remain our property until full payment.

7. transport damage

If goods are delivered with obvious transport damage, please report such errors to the delivery company as soon as possible and contact us immediately. The non-compliance of a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the freight carrier or the transport insurance.

8. Warranties

Unless expressly agreed otherwise below, the statutory law on liability for defects shall apply.
The limitation period for claims for defects amounts to one year from delivery of the goods.
The above limitations and deadline reductions do not apply to claims due to damages caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health,
• in the case of intentional or grossly negligent breach of duty and fraudulent intent,
• in the case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations)
• as part of a guarantee promise, as far as agreed or
• as far as the scope of application of the Product Liability Act is opened.
Information about any applicable additional warranties and their exact terms can be found at the product and on special information pages in the Onlineshop.
Customer service: By e-mail or telephone (phone manned on weekdays from 0900-1700

9. Liability

For claims based on damages caused by us, our legal representatives or agents, we are always liable without limitation
• in the event of injury to life, limb or health,
• in the case of intentional or grossly negligent breach of duty,
• with guarantee promise, as far as agreed, or
• as far as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, which can only be carried out on the basis of the proper implementation of the contract, and which the contractual partner may regularly rely on (the liability of the contractual partner) by slight negligence of us, our legal representatives or vicarious agents, the liability shall depend on the foreseeable liability Damage that is typically expected to occur. Furthermore, claims for damages are excluded.

10. Dispute Settlement

The European Commission provides an online dispute resolution (OS) platform, available here https://ec.europa.eu/consumers/odr/.
We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.